Privacy Policy

Privacy Policy Introduction

At veliqosentra, we understand that financial planning involves sharing sensitive personal information, and we take your privacy seriously

This policy explains how we collect, use, and protect your personal information when you subscribe to our financial planning consultations and use our services

Information We Collect

We collect information necessary to provide personalized financial planning consultations and maintain your subscription account

• • Personal identification information including name, date of birth, address, and contact details for consultation scheduling and communication
• • Email addresses, phone numbers, and preferred communication methods to coordinate consultations and provide ongoing support
• • Information about how you use our platform, consultation preferences, and interaction with our financial planning resources
• • Device information, IP addresses, browser details, and cookies to maintain platform security and improve user experience

How We Use Your Information

Your personal information is used solely to provide and improve our financial planning subscription service

• • Delivering personalized financial consultations, maintaining your subscription account, and processing payments
• • Sending consultation reminders, financial planning resources, and important service updates related to your subscription
• • Analyzing service usage patterns to enhance our consultation platform and develop better financial planning resources
• • Meeting regulatory requirements under Australian financial services law and maintaining proper business records

Legal Basis for Processing

Under Australian Privacy Principles, we process your personal information based on the following legal grounds

We process your data on the basis of contractual necessity for providing financial planning services and legitimate interest in improving our consultation quality: Consent / Legitimate Interest

Information Sharing

We protect your personal information and only share data in specific, limited circumstances

• • Trusted third-party service providers who assist with payment processing, consultation scheduling, and platform maintenance under strict confidentiality agreements
• • Government authorities or legal proceedings when required by Australian law or court orders
• • In the unlikely event of a business sale or merger, your information may be transferred to new owners under equivalent privacy protection

Data Security Measures

We employ industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your financial planning information from unauthorized access, alteration, or disclosure

Data Retention Period

We retain your personal information for as long as your subscription remains active, plus seven years afterward to comply with Australian financial record-keeping requirements, unless you request earlier deletion where legally permissible

Your Privacy Rights

Under Australian Privacy Principles, you have several rights regarding your personal information

• • Right to access and review the personal information we hold about you and your consultation history
• • Right to correct any inaccurate or incomplete personal information in our records
• • Right to request deletion of your personal information, subject to legal record-keeping requirements
• • Right to receive your personal information in a portable format for transfer to other service providers
• • Right to object to certain types of data processing, though this may affect our ability to provide consultation services

Cookies and Tracking

Our website uses cookies to enhance your experience with our financial planning platform and maintain session security

For detailed information about our cookie usage, please review our comprehensive Cookie Policy Cookie Policy

Children's Privacy Protection

Our financial planning services are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to active subscribers via email or platform notifications

Privacy Questions

If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your personal information, please contact us using the details provided