Terms and Conditions

Agreement to Terms

By subscribing to our financial planning service, you agree to these terms and conditions governing your monthly consultation subscription

Your continued use of our service constitutes ongoing acceptance of these terms, including any updates or modifications we may make

Service Usage Guidelines

Our financial planning subscription service is designed for personal use by Australian residents seeking professional financial guidance

  • You must be at least 18 years old and legally capable of entering into contracts under Australian law
  • You agree to provide accurate, complete information during consultations and maintain up-to-date contact details
  • You are responsible for maintaining the confidentiality of your account login credentials and consultation scheduling access
  • You agree to use our service only for lawful purposes and in accordance with Australian financial services regulations

Subscriber Responsibilities

As a subscriber to our financial planning service, you have specific responsibilities to ensure effective consultation sessions

  • Maintain confidentiality of sensitive financial information shared during consultations with our planning professionals
  • Immediately notify us of any unauthorized access to your account or suspicious activity related to your subscription
  • You remain responsible for all activity conducted through your subscription account and consultation sessions
  • Comply with all applicable Australian laws and regulations when implementing financial planning strategies discussed in consultations

Prohibited Activities

The following activities are strictly prohibited when using our financial planning subscription service

  • Using consultation advice for illegal financial activities or tax evasion schemes
  • Sharing account access with individuals under 18 years of age
  • Attempting to compromise our platform security or transmit malicious software
  • Using our service in ways that infringe upon the rights of other subscribers or third parties
  • Engaging in harassment of our consultation staff or other inappropriate communication behavior
  • Impersonating another person or entity during consultations or account interactions

Intellectual Property Rights

All consultation materials, planning tools, and platform content remain the exclusive intellectual property of veliqosentra Financial Planning Services

We grant you a limited, non-transferable license to use our consultation materials solely for your personal financial planning purposes

Privacy Protection

Your personal information is collected and used according to our Privacy Policy, which forms an integral part of these terms and conditions Privacy Policy

Subscription Termination

Either party may terminate your subscription with 30 days written notice, though you remain responsible for the current month's subscription fee

Upon termination, access to consultation scheduling and platform resources will cease, but previously provided advice remains available for your personal use

Service Disclaimers

Our financial planning consultations are provided as-is, and we make no guarantees about specific financial outcomes or results

We disclaim all warranties regarding consultation outcomes, market performance, or the suitability of discussed strategies for your specific situation

Liability Limitations

Our liability is limited to the monthly subscription fee paid, and we shall not be responsible for any consequential damages arising from consultation advice or platform usage

Indemnification Agreement

You agree to indemnify veliqosentra against any claims arising from your use of consultation advice or implementation of financial planning strategies discussed during sessions

Dispute Resolution Process

We are committed to resolving any disputes fairly and efficiently through established processes

Arbitration Procedures

Disputes that cannot be resolved through direct communication will be subject to binding arbitration under Australian commercial arbitration rules

International Dispute Resolution

International subscribers may access dispute resolution through recognized cross-border mechanisms

Australian Financial Complaints Authority: Australian Financial Complaints Authority

Governing Law

These terms are governed by Australian law and subject to the jurisdiction of Australian courts

Terms Modification

We reserve the right to modify these terms with reasonable notice to active subscribers

Your continued subscription after term modifications constitutes acceptance of updated conditions

Term Severability

If any provision is deemed unenforceable, the remainder of these terms shall remain in full effect

Complete Agreement

These terms, together with our Privacy Policy and Disclaimer, constitute the complete agreement between you and veliqosentra Financial Planning Services

Terms Questions

Questions about these terms and conditions should be directed to our customer service team using the standard contact information provided

veliqosentra

Suite 342, Collins Street, Melbourne VIC 3000

Email Address: contact@veliqosentra.com

Phone Number: +61 458 035 208

These terms and conditions were last updated on September 8, 2025.